We had a parent ask if they could fax their insurance cards in ahead of time so they wouldn’t have to wait so long. If you have time to do that you probably don’t need to be in the ER!
We had a parent ask if they could fax their insurance cards in ahead of time so they wouldn’t have to wait so long. If you have time to do that you probably don’t need to be in the ER!
Comments 1
Rural Louisiana ED: man brings himself and 3 children in after they “bumped another car in the parking lot at WalMart.” Man insists they be seen immediately as I try to prevent the three kids from dismantling everything in the triage room. Finally get all four triaged and tell them the the ED is full and that their acuity is very low. Man becomes irate and wants to know how to “book an appointment” to be seen the next a.m. Inform him there is no such thing. Man leaves and calls Supervisor to complain. Never see the man or the kids again and he doesn’t show up the next day.